The Life Referrals 24/7 program is a free, confidential counseling and referral service designed to help Blue Shield HMO and Self Funded PPO Plan Participants and their households resolve personal problems that may be interfering with work or home life. This benefit, provided through Blue Shield, offers a variety of services to Participants.
The available benefits provide a number of valuable resource and referral services, including mental health counselors, life coaches, or even financial advisors. If you or a member of your household is facing an unfamiliar and difficult situation or you don't know where to turn -- you may contact the Life Referrals 24/7 hotline at (800) 985-2405.
Members can get referrals to master's-level counselors and a team of experienced professionals ready to assist them with personal, family, financial, legal, and work-related issues. Counselors can provide your employees with direction toward the first steps of a possible solution, and refer members to in-person practitioners. With complete confidentiality, members can turn to the counselor service for:
Members are offered a broad range of services to help them manage their daily lives. These include:
To access these services, call (800) 985-2405 or log in to blueshieldca.com.